Subscribe and Save Terms and Conditions
By registering for WelleCo Subscribe and Save, you are abiding by the following Terms and Conditions:
Subscribe and Save Account:
- You must have a WelleCo.com.au account, a valid email address, and a credit card and/or debit card to participate in WelleCo’s Subscribe and Save Program.
Subscribe and Save Order Placement:
- By placing a Subscribe and Save order, you authorise WelleCo.com.au to automatically place and ship an order for your selected subscription item(s), on a scheduled date each month.
Subscribe and Save Order Final Order Amount:
Your Subscribe and Save order's final total may vary due to changes in price, tax rates, Customs, duties fees, and/or shipping costs. Your order total will include:
- Sales tax, if applicable, will be applied to each Subscribe and Save order.
- Shipping cost will be applied based on the shipping method you selected on your initial Subscribe and Save order, e.g.: if you selected USPS Priority Mail shipping on your original order, this shipping method will be used for all subsequent Subscribe and Save orders. Your actual shipping cost will be the current rate, for your shipping method. If you want to change your Subscribe and Save delivery address, you can go to your "My Account” section, login and click “Manage Subscriptions" to edit your shipping or billing details.
Subscribe and Save Order Minimum:
- The minimum term of subscription is 3 months
Subscribe and Save Order Payment:
- By placing an Subscribe and Save order, you authorise WelleCo.com.au to charge the credit card you provided for subsequent Subscribe and Save orders until you cancel your Subscribe and Save order. Unless modified by you, the credit card you used to set up the initial Subscribe and Save order will be charged for subsequent orders. Subsequent orders will be charged the day the order is placed and forwarded to the warehouse for processing.
- If your credit card is declined at the time of Subscribe and Save order placement, your order will not be placed; you will be notified that your Subscribe and Save payment has failed and you will need to update your credit card information. Once your payment information is corrected, your Subscribe and Save order will be processed. To update your credit card information, you can go to your "My Account" section and click “Manage Subscription” then “billing Information” to update your credit card information.
- Credit Card and Debit Card payment will be the only valid payment types accepted for Subscribe and Save order payment. Gift Certificates, Cheques and PayPal will not be accepted.
- The items in a subscription are based on a customer's current customer class price. This means that item prices are not locked in.
Subscribe and Save Order Notifications:
- An Subscribe and Save order confirmation email and a shipment confirmation email will be sent after each Subscribe and Save order is processed and shipped. Once an Subscribe and Save order is scheduled, no emails will be sent before subsequent Subscribe and Save order shipments are processed.
Subscribe and Save Backordered Items:
- Any backordered Subscribe and Save order item(s) will be shipped as soon as they become available.
- A backordered item will not affect the Subscribe and Save order schedule for the backordered item. Subsequent Subscribe and Save orders of that item will continue to be shipped according to the schedule you specified when you set up your initial Subscribe and Save order.
Cancellation of Subscribe and Save Orders:
- The minimum term of subscription is 3 months.
- You may cancel your Subscribe and Save subscription by going to the My Account section and clicking on the “Manage Subscription” and then “Subscriptions" page. Or you can email [email protected]. You may modify or cancel your Subscribe and Save order at any time before the subsequent order is processed.
- Canceling a Subscribe and Save order will stop all future shipments of that order.
- Canceling a Subscribe and Save item will stop all future shipments of that item.
- To resume your Subscribe and Save order after you cancelled it, you will need to create a new Subscribe and Save order.
Changing Your Subscribe and Save Order:
Modifying subsequent Subscribe and Save orders is easy. Simply log in to your account and click “Manage Subscriptions”. You can modify the following on your Subscribe and Save order(s):
- Update payment information
- Update billing / shipping addresses
- Skip an order in your Subscribe and Save cycle
Acceptance of Subscribe and Save Terms and Conditions:
- By placing a Subscribe and Save order, whether online at WelleCo.com.au, by placing a telephone order through a WelleCo Customer Service Representative, facsimile, by mail, or otherwise, you are agreeing to be bound by these WelleCo.com.au Autoship Terms and Conditions, as well as WelleCo.com.au’s general Terms and Conditions.
- We're sorry; but Wholesale accounts are not eligible for Subscribe and Save at this time.
WelleCo.com.au reserves the right to update or revise these Subscribe and Save Terms and Conditions at any time. If WelleCo.com.au makes material changes to these Subscribe and Save Terms and Conditions, we will provide you notice on the website for 30 days. If you do not accept these Terms and Conditions or any changes proposed by WelleCo.com.au, your only remedy is to cancel your Subscribe and Save order(s).
WelleCo.com.au reserves the right to modify or terminate this program at any time without prior notice.